Tracy is the best! I just bought my second tractor through him and he was, again just awesome to work with. Five years ago I got my Branson. I had several issues with it but Tracy always got me squared away right away. I liked them so much I decided not to get a Kubota to replace my Branson mainly because I knew if I had any issues with my new LS tractor Tracy and Richard would take care of me. Not so sure about other dealers. I simply can't say enough about the customer service! They have my business for life.